Customer Service 091 234-ELLA
We process your order within 24–48 hours after payment confirmation. Once processed, your package will be prepared for shipment and handed over to the carrier.
Economy Shipping:
Cost: Free of charge
Delivery Time: 2–8 business days, depending on the carrier and destination.
Express Shipping:
Cost: Charges vary by country. A detailed breakdown is available in the country table.
Delivery Time: 3–4 business days on average, though it may take longer depending on the customer's location and the warehouse's shipping point.
Please note:
Customs Fees: It is the customer's responsibility to check if additional customs duties or taxes apply in their country.
Payment Responsibility: Any customs fees or taxes incurred are to be paid by the customer and are not included in the product or shipping costs.
In the country table, you will find specific surcharges for express shipping, highlighted in red. The table includes:
Zones and Countries: Organized by region.
Express Shipping Surcharges: Detailed costs for each country.
We strive to deliver your order as quickly as possible. However, unforeseen delays may occasionally occur due to:
Changes in shipping company schedules.
Customs clearance procedures.
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