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Terms & conditions
1. Introduction
Welcome to Luxour. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
2. General Terms
Luxour offers luxury designer products at discounted outlet prices.
All transactions on our website are subject to these Terms and Conditions.
We reserve the right to update these terms at any time.
3. Orders & Payments
All prices are listed in EUR (€) and include applicable taxes.
We accept major payment methods, including credit/debit cards, PayPal, and Klarna (where available).
Orders are confirmed via email after successful payment.
4. Shipping & Delivery
Free Worldwide Shipping is available on all orders.
Estimated delivery times:
Europe: 3-7 business days
USA & Canada: 5-10 business days
Rest of the world: 7-14 business days
Tracking details will be provided once the order is dispatched.
Luxour is not responsible for delays caused by customs or unforeseen circumstances.
5. Returns & Refunds
Returns are accepted within 14 days of delivery.
Items must be unused, in original packaging, with all tags attached.
To initiate a return, contact support@luxour.com with your order details.
Refunds are processed within 5-10 business days after receiving the returned item.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
6. Authenticity Guarantee
All products sold on Luxour are 100% authentic and sourced from verified suppliers.
We guarantee the quality and authenticity of every item.
7. Privacy Policy
We value your privacy. Your personal data is collected and processed according to our Privacy Policy.
We do not share or sell customer information to third parties.
8. Intellectual Property
All content on this website, including images, logos, and text, is the property of Luxour.
Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
Luxour is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
We strive for accuracy, but we do not guarantee that all product descriptions, images, and prices are error-free.
10. Governing Law
These Terms and Conditions are governed by the laws of Germany.
Any disputes shall be resolved in German courts.
11. Contact Information
For any inquiries, please contact:
📧 support@luxour.com